Fragen, beantwortet.

No — we sell wholesale only, in fixed pre-pack boxes. Each style comes in one box format, shown as “Sold as” on its product page: an 8-pair box covering EU 40–44 or a 10-pair box covering EU 40–45. The box is the ordering unit.

A set ratio, printed on every product page. The 10-pair box holds 1×40, 2×41, 2×42, 2×43, 2×44 and 1×45; the 8-pair box holds 1×40, 2×41, 2×42, 2×43 and 1×44. Single sizes can't be taken out of a box.

Yes — 40 pairs across the whole order, not per style. Mix as many styles and colours as you like to reach it; your cart shows a running pair count.

Quick Order is a fast table for entering box quantities across many styles at once. The Catalogue and product pages show one style at a time, with photos and full details.

Every order is produced for you. Delivery is usually about 50 days after we confirm your order. Very large orders can take longer — we confirm the delivery date on your invoice before anything is final.

Yes. The Summer and Winter labels are only there to help you browse — we can produce winter boots in summer and summer styles in winter.

Both mean your pairs are produced after you order, and both usually take about 50 days. If a style is ever on our shelves, its page says “Available now” and it ships within about 5 business days.

One simple rule: pay in advance for 10% off, net-30 for 5% off, or net-60 at list price. You choose your terms at checkout and the total updates as you do.

Prices are shown at the payment terms you pick at the top of any product page or in the cart (your account’s own terms to start with). On large orders we may be able to offer a better price — the final price is the one on your invoice.

Sending an order from the site is a request, not a payment. We check that production can make the exact quantities, then send you the invoice with the final price, the delivery date and our bank details — usually within one business day. Nothing is charged before that.

No, all prices exclude VAT. Buyers based in Greece pay Greek VAT (24%). Buyers based in any other country are invoiced without Greek VAT.

Euro (€).

Yes. Your account has a default (shown on your dashboard), and you can pick different terms per order at checkout. Terms other than your default are confirmed with you before production starts.

Anywhere — throughout Greece and Cyprus, across Europe and beyond.

Shipping is paid by the buyer, with the courier of your choice. When your order is ready we ask which courier to hand it to — for example your own DHL, ACS or Geniki Taxydromiki account — and the cost is whatever you have agreed with them.

No. Every order is produced for you, so we can't take back unsold stock or accept returns because you've changed your mind. That's standard across wholesale footwear.

Check each delivery against the packing list when it arrives and tell us within 8 days, with photos. We send the missing or correct boxes at our cost. For damage in transit, also note it on your courier's delivery slip — since the courier is yours, we'll help you claim from them.

Tell us as soon as you find it — including a pair one of your own customers brings back. We replace or repair it, or credit it on your next invoice, and we pay the return shipping for any claim we accept.

Normal wear and tear, damage from misuse or bad storage, a size that turned out wrong for a customer, and the natural variation in colour and grain that every leather has.

Send photos, the style number and the size by WhatsApp or to info@hectorfootwear.gr. We reply within 2 business days and tell you what happens next. Please don't send anything back before we've agreed it.

Apply from “Apply for access” with your business details and VAT number. A person reviews every application, usually within 2 business days, and you'll get an email to set your password once you're approved.

Use “Forgot password?” on the login page, or email info@hectorfootwear.gr and we'll sort out access.

Your contact at Hector Footwear is shown on your dashboard with their email and phone. You can always write to info@hectorfootwear.gr as well.

Men's leather loafers, formal and groom's shoes, boots, sneakers and sandals, grouped into a Summer and a Winter collection.

Yes — the full catalogue, with photos, box sizes and specifications, is open to everyone. Wholesale prices and ordering unlock once your account is approved.