Legal

Terms of Sale

These terms govern this wholesale ordering portal and every order placed through it. They apply between us and the business holding the account. Applying for an account, signing in, or placing an order means accepting them.

Last updated September 6, 2026

Who you are dealing with

Registered name: ALEXANDRIS MICHAIL TOU MICHAIL
Trading as: Hector Footwear
Registered address: Arthur Evans 9, 71201 Heraklion, Crete, Greece
Tax ID (Α.Φ.Μ.): 146214557
Tax office (Δ.Ο.Υ.): ΗΡΑΚΛΕΙΟΥ
Business registry (Γ.Ε.ΜΗ.): 192939527000
Email: info@hectorfootwear.gr
Telephone: +30 2814 001031

Who you are contracting with

Orders placed through this portal are with the business identified above — “we” and “us” below. “You” means the business holding the wholesale account and anyone you allow to use it. Nothing in these terms makes either of us the other’s agent, partner or franchisee.

Trade buyers only — consumer rules do not apply

This is a business-to-business portal. Accounts are granted only to businesses buying for resale, and by applying you confirm you are acting for purposes relating to your trade. Because you are not a consumer, consumer-protection law does not apply to your orders — including the fourteen-day right of withdrawal that applies to distance selling to the public. Returns are governed by the clause below instead.

Accounts and approval

Access requires an account we have approved. We review each application against the tax details and resale documentation you supply, and we may decline an application or withdraw an account. Keep your details current: order confirmations, proforma invoices and account notices go to the email on file and count as delivered when sent there.

Account security

Your sign-in belongs to your business and should not be shared beyond it. You are responsible for orders placed through your account. Tell us at once if you think someone else has access and we will suspend it while you reset your password. We will never ask you for your password.

Prices, VAT and currency

Prices are in euro, wholesale, and exclude VAT unless stated otherwise. VAT is added at the rate in force on the invoice date. Where you give us a valid VAT number registered in another EU member state and the goods leave Greece, we invoice without Greek VAT under the reverse-charge rules and you account for the VAT in your own country. Prices are shown only to approved accounts that are signed in, and the price governing an order is the one on the proforma invoice we confirm.

Placing an order

Submitting a cart is a request to buy, not a concluded sale. We check stock, production capacity and your account terms, then send a proforma invoice. A contract is formed when we confirm the order. Until then we may adjust or decline any line, and we will tell you why.

Box quantities and order minimums

Footwear is sold in full size-run boxes; part-boxes are not available. Each account also has a minimum order size in pairs, shown at checkout and agreed with your rep. Orders below it cannot be submitted, and the minimum is normally reduced as an account builds a trading history.

Stock, pre-order and made-to-order

Styles marked available ship from stock. Styles marked pre-order or made-to-order are produced against confirmed orders, and the dates shown for them are production estimates, not guaranteed delivery dates. If a production window moves, we tell you as soon as we know.

Payment terms

Your account is approved for prepayment, net 30 or net 60, and the discount attached to each is shown at checkout. Asking for terms other than those approved sends the order to your rep for credit approval before it ships. We may require prepayment on a first order, or on any account carrying an overdue balance.

Late payment

Invoices fall due on the date stated on them. Overdue amounts carry default interest at the statutory rate for commercial transactions under Greek law implementing Directive 2011/7/EU, together with the recovery costs that law allows, running from the day after the due date until payment. We may hold or cancel undelivered orders on an account in arrears.

Retention of title

Goods remain our property until they have been paid for in full. You may resell them in the ordinary course of your business before then; until we are paid you hold the proceeds of that resale on our account, and you must keep the goods identifiable and insured.

Delivery, risk and delay

Unless agreed otherwise in writing, goods are dispatched from Greece and risk passes to you when they are handed to the carrier. Delivery dates are estimates. We are not liable for delay caused by a carrier, by customs, or by anything outside our reasonable control, but we will help you trace a shipment and pursue a claim against the carrier.

Checking your delivery

Check every shipment against the packing list on arrival. Report shortages, wrong items and damage apparent on inspection within eight calendar days of delivery, with photographs where they help. Defects that could not reasonably have been found on inspection should be reported without undue delay after you discover them. Your rights as a buyer under the Greek Civil Code are not restricted by this clause.

Returns and exchanges

As a trade buyer you have no right to return goods because you have changed your mind. We will replace, repair or credit anything faulty, wrongly supplied or short-shipped. Any other return needs our agreement in advance, and goods sent back without it may be refused. Returned stock must be unworn, in its original boxes, and in resaleable condition.

Product information

Leather is a natural material: grain, colour and finish vary between hides and between production runs, and the photography here is a fair representation rather than an exact match. Measurements, weights and box breakdowns are given within normal production tolerances, and specifications can change as a style develops. Variation of this kind is not a defect.

Reselling our footwear

Approval to buy is not a licence to use our name or marks beyond what is needed to advertise and sell the goods you have bought from us. Do not remove or alter labels, box markings or care information, and do not hold yourself out as our agent, distributor or authorised representative unless we have agreed that in writing.

Intellectual property in this site

The photography, product copy, linesheets and design of this portal belong to us or to our licensors. You may use them to market the footwear you buy from us. Copying them for a competing catalogue, or republishing them for any other purpose, is not permitted.

Availability of the portal

We keep the ordering portal running as reliably as we can, but we do not promise uninterrupted access and we may take it down for maintenance or change how it works. If it is unavailable when you need to order, your rep can take the order directly.

Our liability

Nothing here limits liability that cannot lawfully be limited, including for fraud, for gross negligence, or for death or personal injury caused by negligence. Subject to that, our liability in connection with an order is limited to the invoiced value of the goods concerned, and we are not liable for lost profit, lost sales or loss of goodwill.

Events outside our control

Neither of us is in breach of these terms where performance is prevented or delayed by something beyond reasonable control — tannery or factory failure, shortage of raw materials, strike, transport disruption, fire, flood, epidemic, or an act of government. If such an event lasts more than sixty days, either of us may cancel the affected order, and we refund anything paid for goods not delivered.

Personal data

How we handle the personal data behind your account — which people at your business we hold details for, what we keep, and for how long — is set out in our Privacy Policy, which forms part of these terms.

Changes to these terms

We may update these terms. The version in force when you place an order governs that order. We notify account holders by email before a change that materially affects them takes effect, and the date at the top of this page always shows when it last changed.

Governing law and disputes

These terms, and any dispute arising out of them, are governed by Greek law. The courts of Heraklion, Greece have exclusive jurisdiction, except that we may bring proceedings where you are established in order to recover sums owed to us. Talk to your rep first, though — almost everything is quicker to settle that way.

Questions about your account?

Read the FAQ